Frequently Asked Questions
Everything you need to know about our aquatic-inspired fashion collections.
What materials are used in Chihiros Aquatic Studio apparel?
We prioritize sustainable, high-quality fabrics including organic cotton, recycled polyester, and moisture-wicking blends designed to withstand humid environments and frequent wear.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Expedited options are available at checkout for delivery within 3-5 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
Do you offer sizing guides for your collections?
Yes, every product page features a detailed size chart. We recommend measuring a similar garment you own to ensure the perfect fit for our studio-cut silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.